May 05, 2010

Caplan's service is stellar. Thorough from the sales person to the support team to the delivery.

May 03, 2010

Very knowledgeable and helpful staff. Lots of stock to study. Fair prices. Timely delivery by friendly and competent men. Highly recommended.

May 03, 2010

Very helpful staff. Price reasonable. Delivered on time by friendly, fast workers. Units purchased were as expected and very satisfactory.

May 02, 2010

We checked out a few retailers but could not beat the prices and attentive service at Caplan's. We had a fantastic sales rep - Pierre Jamil who walked us through the different options we had and worked hard to resolve an issue with the choices we made that arose during our renovation. He was friendly, definetely not pushy and nice3 to work with.

Caplan's also had mnaufacturer's reps on hand one day when we visited and that was a great help.

By: trusted

Apr 25, 2010

It took a few minutes to get a sales person to attend to us at the store, but when we did he was exceptionally knowledgable and professional. The order was handled well. The delivery men were excellent. The recommended installer was very good. Would definitely shop here and recommend Caplans to anyone.

By: akotler

Apr 22, 2010

Shopping at Caplans was a really excellent shopping experience. My salesman, Leonard Pleasant, was very patient and extremely knowledgable. He answered all my questions, sometimes twice and three times. There was no pressure to buy. I was concerned about space restrictons and he offered to review pictures of my space and to give his advice on placement and installation. Delivery was also on time, as scheduled. They were also very professional, neat, and pleasant. All in all, Caplans is a first class business and experience.

By: art02

Apr 22, 2010

April 22, 2010

We purchased a Bosch dishwasher in February with delivery date for early this month. The delivery delay was no problem at all and, even though there was a slight glitch in the pick-up, in the end Caplans resolved the matter quickly and to our advantage. We will be returning to Caplans for our next purchases in the next few months. Excellent service; friendly and responsive salespersons and staff.

By: BHutchison

Apr 22, 2010

Wonderful store. Great staff.

Apr 22, 2010

Excellent service and products.

Apr 22, 2010

We had a good experience with Caplan's when we bought a washer from them. There wasn't any sales pressure, but the sales person was available when we needed him. They had a children's play area which was good for my daughter and they followed up after the delivery.

By: 25frogs

Apr 22, 2010

Salesperson excellent - answered all our questions patiently and sometimes more than once! He didn't pressure us and gave space to decide. However, through no fault of his, I would have preferred to purchase just the washer but breaking the set would have cost a premium. We really didn't have the choice - buy both or almost both!
The Samsung front loader and dryer are great. They are working very well to date.
Delivery personnel were exceptional.

Apr 21, 2010

We bought our appliances at Capln's and were extremely happy with out service namely because of our sales rep Pierre Jamil. He was friendly, not pushy and worked hard to help us resolve some issues we ran into during our kitchen reno. There was always lots of staff in the store and even manufacturer reps on hand occasionly to answer more technical questions. Great prices too!

Apr 21, 2010

Your service was excellent, after going round so many stores we found a salesperson who really directed us to the right appliances for our needs. Delivery was delayed twice by us and when you did deliver we only had a window of 4 hours to put the elevator on service and you made it with 20 minutes to spare. The Icing on the cake was the follow up call the next morning to check on the delivery. Thank you, we will be back.

Dianna Herskovits

Apr 17, 2010

Excellent price and service. The delivery was on time and quick. Everything was great.

Apr 15, 2010

In March of 2010 my wife and I went to Caplans on Weston Rd. for the first time. It was a Saturday and busy but soon we were asked by Pierre Jamil if we needed any help. We did not have to wait and seek help. I have nothing but good things to say about Pierre. He was very helpful, knowledgeable, and very patient with us. We purchased a stove,microwave, and a dishwasher for our new home. We got a great price too. Also not to mention the freshly baked goodies that are baked on site adds to your shopping pleasure. When we left there, we felt good about the entire buying experience and we would certainly endorse Caplans as a place to shop. They have a good amount of items on display also. Check them out; you will not be disappointed.

By: mfm955

Apr 15, 2010

First time I used Caplans and I was pleasantly surprised. I will definitely use them again.

Apr 13, 2010

We had to replace our stove and we went to several stores in the GTA and Caplans had a great selection and great pricing. As well the delivery was on time and pleasant!!

Apr 12, 2010

Mario is very knowledgeable and quick thinking. Staff is very friendly - convenient location, easy parking

Apr 12, 2010

Great service; delivery was on time and delivery staff were very professional. The follow up call was appreciated.

Apr 11, 2010

Price and service at Caplan's is generally great. The sales staff are friendly and knowledgeable. We bought a dishwasher. The sales service was great. There was a bit of a mix up with the delivery with the item getting missed in the shipment and nobody calling to let us know. Fortunately I called to check on the delivery time. Item arrived on new date and works great.