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Store Hours

Mon & Tues: - - -10:00 - 8:00

Thurs & Fri: - - - -10:00 - 8:00

Wed & Sat: - - - -10:00 - 5:00

Sun: - - - - - - - - -12:00 - 5:00

Customer Testimonials

Committed to Outstanding Customer Service for Over 70 years.

Positive reviews maek us Happy.

Negative ones help us learn what it takes to make you happy.

Moving made easy with Caplan's

By: jp123
Oct 27, 2015
My husband and I walked in off the street with no idea of what we wanted or needed in appliances for our new home, except we needed everything. Kiet Tran met us at the door and he guided us through a maze of products with various options. Three months later, when we took delivery at our new home, we realized just how knowledgeable he was of the products and his understanding of what we needed. Our move-in day was easy and the delivery impeccable. Thank you Caplan's!

Now I;m cooking

By: Sandar
Jul 15, 2015
After months of research I found the stove of my dreams. Staff were friendly and very helpful. They offered suggestions based on my specifications and my order was completed as promised. I will certainly return as other appliances need to be replaced.

Excellent service

Jun 25, 2015
Bought a LG slide-in range 2 weeks ago...Sam provided good sales info./recommendation...very competitive price...delivered to our condo when promised (elevator timing use is crucial and can be very competitive)...great installation...took away old stove! What more could you ask for???

Great service and prices

Jun 25, 2015
My wife and I purchased a whole new set of kitchen appliances from Caplan's and found the sales staff (Vince Paollucci) excellent. The delivery men were very careful when bringing in the equipment.
We would strongly recommend Caplan's to our friends.

Fantastic Service

Jun 08, 2015
I have nothing but praise for Caplan's and Frank, in particular. He is truly an excellent salesman. He listened to my needs and suggested top quality appliances, not just the most expensive.

The delivery department was also fantastic. I dealt with Gail and she was very accommodating and understanding every time I had to change the delivery date.

I would not hesitate to recommend Caplan's to my friends.

product,service &delivery

Jun 01, 2015
i can only say that I was 100% taken care of! customer service was great as I had to delay my delivery numerous times and when my stove arrived it was pretty awesome!
I'll be back again!

Order of a refrigerator (Kitchenaid)

Apr 28, 2015

I did my viewing, ordering all online with a gentleman with the name...Abdul Patel. It was ordered, delivered all seamlessly and I never left my condo!!

Great Service

Apr 23, 2015
I am married now for 25 years, with a house and cottage. All appliances over that time for both properties have come from Caplan's. They always have a great selection and provide great service. And I love that they know which fridge or dishwasher make less noise and are better quality. They are my go-to for appliances.

Microwave Purchase

Apr 22, 2015
Our microwave purchase was quick, efficient and at fair value. Our sales person appeared knowledgeable but led us to believe that we were receiving a microwave that could be used as a convection oven which was not the end result. It was not an issue for us so we did not complain since the microwave was already installed. We have purchased many items in the past from Caplan's and have always been impressed with the quality of the service and the delivery/installation of the product --- this experience was no exception. We highly recommend this company and will continue to make our purchases here in the future.

Professional Sales

Apr 21, 2015
A recent purchase from Caplans (microwave/combination) was an excellent experience on all levels. Information was useful. Product on display for viewing. Pick-up from a remote location went very well. Follow up phone call about the product answered quickly. Would highly recommend this vendor.

Wonderful service, fabulous delivery

Apr 14, 2015
When I started shopping for a new dryer, I knew I didn't need one that came with lots of bells and whistles....I just wanted something that would dry my clothes! It had been many years (>25) since I had shopped for a dryer and was not prepared to pay major bucks for a fancy machine. My salesman, Steve, was wonderful. He did not pressure me into an expensive machine, but listened to my needs and sold me what I wanted, at a fabulous price.

The delivery was several days later, was on time, was quick and the delivery men were very pleasant and efficient. They disconnected the old machine and installed the new machine quickly and took the old machine away.

As in the past, Caplan's has delivered excellent service.

Great sevice

Apr 02, 2015
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Caplans March 2015

Mar 25, 2015
We went to Caplans for an over-the-range microwave/hood combo unit. They had several options but more importantly they had the one we were looking for. The service agents are not overbearing, and the agent who ended up helping us was very helpful, taking us all over the store to see all sorts of appliances we mentioned. Once we settled on our microwave the purchase went smoothly. We had to pick up the unit from their warehouse but it was not far and the directions were perfect. Ample parking across the street from the showroom is a bonus because there's not much public parking in that busy area.

Exceeded Expectations! Thank you Sam and Caplans

Mar 24, 2015
The multitude of appliance choices was overwhleming however Sam's product knowledge and interest to understand my personal needs and preferences allowed him to guide me quickly to the right options for me. Sam supported me through appliance selection, gathering specifications for my contractor and ensuring the delivery process went smoothly.

I am enjoying using my appliances and benefiting from the features Sam knew I needed before I did!

Thanks Sam & Caplans,

Pleasure shopping

Mar 19, 2015
It was a pleasure buying appliances for our new house. Josef had great knowledge on all makes and models and explained everything in great care. Could not be happier with the whole experience.

Thank you Josef and Caplans

Working With Caplan's

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Mar 17, 2015
Nancy Bedard was our sales Rep and worked tirelessly and patiently in responding to our client's questions. We are happy to recommend Caplan's.

Amana Freezer Inv.#163068

Mar 16, 2015
It was a real pleasure dealing with Mario Mercone, who is very professional and competent.

The delivery was excellent.
Gail McInnis emailed me to confirm the date, she then called me to reconfirm the day.
The morning of the delivery another lady called me to give me a 2 hour window for the delivery. I found it very unusual because the regular time window is 4 hours. To have it cut down to 2 hours was a very pleasant surprise The delivery itself was very fast and professional. I had prepared everything according to the instructions, and the guys were very good.

I am very pleased with this purchase and will be happy to return to Caplan's to buy my next appliance.

Cristina Torchio

Great service

Mar 13, 2015
Abdul, our sales associate, was very professional and friendly. He provided us with knowledgeable and honest advice about the appliances we purchased.

We will go to Caplan's again as it was a great shopping experience.

Wonderful Service from the very beginning!

Mar 12, 2015
My mother recommend Caplan's because my grandfather only goes there for his appliances! Joseph DG was so attentive and wonderful! He showed us many options and he was always available to meet with me or talk to me. The showroom is wonderful! It is so much easier to chose your appliances when you see them in a kitchen setup!! Also, the three delivery men were very courteous and funny :) They also complimented us on our kitchen design and hardwood floors! I would highly recommend Caplan's to my family and friends. You may pay a bit more (depending on where you normally shop) but you are getting exceptional service and high quality products!

Very happy

Dec 13, 2014
Recently, my wife and I purchased appliances for our new home at Caplans. Peter was very helpful and his product knowledge helped guide us through our decision making process. The team worked hard to ensure that we received top notch service and excellent pricing. We have already referred two of our friends, and will certainly be loyal customers for years to come. Thanks!
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Caplan's Applicances 9 out of 10 based on 284 user reviews.