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Store Hours

Mon & Tues: - - -10:00 - 8:00

Thurs & Fri: - - - -10:00 - 8:00

Wed & Sat: - - - -10:00 - 5:00

Sun: - - - - - - - - -12:00 - 5:00

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Caplan's Safe Shopping Experience

Our showroom is now open for appointment-only visits!

We will officially re-open our main Caplan's location and Miele Gallery Caplan's with appointment-only visits to our showrooms. Safety is our top priority. The following guidelines will outline what you can expect during your visit to Caplan's.



  • Caplan’s team is trained on safety protocols and will be monitored daily to ensure their health and wellness prior to the beginning of their shifts
  • Appointment-only showroom visits will be booked for Caplan’s and Miele Gallery Caplan’s
  • There will be a limited number of clients in the store at any time: 4 appointments (2 guests per appointment) in the main store and 1 appointment (2 guests per appointment) in Miele Gallery Caplan’s
  • Masks are mandatory for all employees and customers and should always be worn (Caplan’s will provide as required)
  • Gloves are highly encouraged and mandatory if you are touching any appliances (Caplan’s will provide as required)
  • Physical Distancing will be followed throughout the showroom (minimum of 2 metres between Caplan’s staff and clients)
  • Caplan’s “Touch-Smart Selection” process introduced for display appliances within the showroom
  • Contactless payment will be available for all clients
  • Caplan’s is taking extra precautions to ensure all areas of the showroom are disinfected multiple times throughout the day by Caplan’s full-time professional cleaning and disinfecting staff
  • Customers are encouraged to contact us with any comments and feedback about their shopping experience with Caplan’s by emailing us at [email protected]