Committed to outstanding customer service for over 80 years.

Positive reviews make us happy. Negative ones help us learn what it takes to make you happy.

Committed to outstanding customer service for over 80 years.

Positive reviews make us happy.
Negative ones help us learn what it takes to make you happy.

google logoCaplan's AppliancesCaplan's Appliances
4.7 Stars - Based on 1259 User Reviews
Big thank you to Nathaniel for your attention to detail and expertise in helping us pick new washer dryer!
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Eliza G. Avatar
Eliza G.
5/27/2026
As a designer, I've had the pleasure of working with Ali as my appliance sales rep. and supplier for my clients over the last 20 years. His product knowledge, professionalism, attention to detail, adn ability to source the right appliances for each project make the entire process seamless and stress-free.Ali, you are invaluable in this industry. I greatly appreciate your responsiveness, reliability, and dedication to ensuring both myself and my clients are well taken care of.I look forward to continuing to work with Ali on future projects and highly recommend him to anyone looking for outstanding service and expertise.
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Sarah F. Avatar
Sarah F.
5/27/2026
By far the most enjoyable and educational place to source your appliances. As a designer I have worked with many showrooms and many sales people. Ali Shojaei and the whole team at Caplans really care that each client client gets the right appliances for their lifestyle and their budget. Without hesitation I strongly recommend Caplans for all your appliance needs.
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Kate D. Avatar
Kate D.
5/26/2026
Unparalleled Service from Start to Finish!Shopping at Caplan's Appliances was an absolute pleasure.We have consistenlty looking for high-end appliances and booked appointments with Sam Fodaro. Sam’s knowledge of premium brands like Sub-Zero, Wolf, and Miele is unmatched. He always takes the time to understand our customer's kitchens layout, cooking style, needs and wants, guiding us to the perfect packages without any sales pressure.When we require booking and delivery scheduling, Store Manager Sharon Das has been on topic immediately. Sharon’s industry experience truly shine through her leadership. She handled our logistics seamlessly and ensured everything arrived exactly when needed.Caplan’s has earned each and every SweetHome Spaces customer for life thanks to Sam and Sharon's incredible professionalism!Highly recommend!
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Alberto B. Avatar
Alberto B.
5/24/2026
Had a fantastic experience with Matt Hebert and the whole team at Caplan’s. Matt was highly knowledgeable and helped us select our new appliances with competitive pricing. Delivery and installation through Caplan’s and its partners: Miele, and Sub-Zero/Wolf, was seamless—the crews were punctual, polite, efficient, and left the workspace spotless. With a number of separate installs during our reno, Matt was quick to respond to questions through the process. It’s rare to find a business where both sales and execution are this flawless. Five stars all the way!
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Rose P. Avatar
Rose P.
5/24/2026
This was my first purchase from Caplans. My salesperson was Fendi Ursomarzo. She did an excellent job. Was very diligent on follow up and ensured everything was to my satisfaction. I would not hesitate to recommend them and will use them again for sure
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Eric G. Avatar
Eric G.
5/21/2026
We enjoyed a wonderfully informative and delicious lunch and learn with Chef Deborah, Chef Renato and Jeannine. Their expert cooking skills were only surpassed by their product knowledge and friendly approach. We learned a lot about the products we were interested in buying. During appliance selections, Sam took great care to explain every product and made solid recommendations. This was truly an experience that surpassed our expectations and if I could give them 6 stars I would. Thank you again to the Caplans Team
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David B. Avatar
David B.
5/20/2026
Great experience and service! Matthew was awesome; very responsive and great at answering all my questions.
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Alison B. Avatar
Alison B.
5/20/2026
Carmen was so helpful. I have shopped at Caplans for many years and never disappointed
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Evelyn H. Avatar
Evelyn H.
5/15/2026
Frank and Carmen at Caplan's came together to help me overcome all of my obstacles getting a new washer/dryer and then getting them into the tight confines of an old Victorian home. I am so grateful to be doing laundry at home again! Thank you.
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Annie M. Avatar
Annie M.
5/13/2026
We purchased a few items from Caplan's. Sam Fodaro was our sales person.Sam is very knowledgeable and personable and provided a very good sales experience. My wife and I went back and forth on what we wanted with Sam and he was very helpful in navigating through such a big purchase.What really stood out for me was Sam's willingness to help us in a bind. We are working on a tight project timeline and needed our hood for our cabinet guy immediately.Given the lack of flexibility in my work schedule, Sam was able to arrange the delivery of our hood to our home (vs picking it up at the warehouse) at no charge before a long weekend.This was a very surprising gesture and incredibly appreciated. I don't know if other appliance stores would have done the same.Thanks Sam!
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Aubrey C. Avatar
Aubrey C.
5/11/2026
Thanks to Carmen at Caplan’s Appliances on Weston Rd. Carmen is knowledgeable, professional, cheerful and kind. He understood the limits of our small kitchen and gave clear explanations for different brands and models so that I could make an informed decision. Exceptional experience overall! Thanks again Carmen. God bless.
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Anna A. Avatar
Anna A.
5/07/2026
Great place to shop for appliances. Friendly people. Will definitely purchase in the near future.
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Mark F. Avatar
Mark F.
5/07/2026
Mike Albanese was extremly helpful and professional from the start. Based on his many years of experience he did an excellent job helping us choose the right washer and dryer. He set up the delivery of our new appliancees and was able to facilitate the removal of our old appliances. Very knowledgeable, patient, and professional. We really appreciated his help.”
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ARMY Avatar
ARMY
5/07/2026
Ed was very informative and we had a great experience at Caplans! Would recommend for anyone in the market for appliances.
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Anoosh R. Avatar
Anoosh R.
5/04/2026
Exceptional service from sales to post purchase support. Delon and Stephanie are amazing.
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Jay N. Avatar
Jay N.
4/24/2026